DoD Response to COVID-19 - DoD ID Cards and Benefits
The Department of Defense is committed to protecting the security of our nation and its people by issuing identification (ID) cards to individuals requiring access to government systems and facilities, and to eligible individuals authorized to receive Uniformed Service benefits and privileges by law.
The Department is equally committed to the safety of our personnel and beneficiaries, including retirees and other high-risk populations. This includes ensuring continued access to healthcare and other benefits during this time of increasing precaution and restrictions in response to the Coronavirus (COVID-19). To ensure DoD ID card offices are postured to maintain continuity of operations, and to minimize the number of non-essential required visits at DoD ID card offices, the following guidance is in effect through September 30, 2020:
Common Access Cards (CAC) & Volunteer Logical Access Credentials (VoLAC)
- CACs and VoLACs which expire on or after April 16, 2020, and are within 30 days of expiration, may have the certificates updated using ID Card Office Online to allow for continued use for logical access through September 30, 2020. The User Guide below provides details on who is eligible, and whom to contact for questions or problems.
- CACs shall not be reissued due to printed information changes (e.g., promotions, name changes).
- CACs that expire on or after April 16, 2020, are authorized for continued use to facilitate access to benefits through September 30, 2020, if the cardholder’s eligibility for benefits is unchanged.
- Existing and new Trusted Associate Sponsorship System (TASS) applications will be valid for 180 days, permitting TASS-sponsored cardholders to take advantage of the remote options to update their certificates.
- The policy memorandum allowing transferring DoD civilian employees to retain their CAC will be reissued.
Uniformed Services ID Cards (USID)
- If a cardholder's affiliation is unchanged, USID cards which expired on or after January 1, 2020, are authorized for continued benefit use through September 30, 2020.
- Termination of cardholder affiliation with the DoD or termination of benefit eligibility shall be verified electronically prior to confiscating an expired USID card with an expiration date on or after January 1, 2020.
- Remote USID card renewals and reissuance shall be expanded.
- Remote family member enrollment/eligibility updates are authorized.
- Remote USID card initial issuance for first-time issuance or replacement of lost/stolen ID card is authorized.
- All remotely-issued USID cards shall be issued with an expiration date not to exceed one year from the date of issuance.
- The minimum age for initial USID card issuance is increased from 10 to 14 years.
- Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized Reservists and their eligible dependents.
The Defense Enrollment Eligibility Reporting System (DEERS) will continue to be the authoritative source to verify statutory eligibility for DoD Healthcare and other benefits.
U.S. Air Force Public Affairs published information on cac.mil about the new policy to accept expired credentials. Find the language and more information at: